SECURITY
Built for the documents you’d never email.
Your contracts live in a private bucket, encrypted at rest, readable only by your organization and the named analysts assigned to your engagement, and you can delete them at any time, which removes both the database rows and the stored files. That is the promise this page exists to prove, mechanism by mechanism.
THE NUMBERS WE ENFORCE
Precise, because vague pages make you assume the worst.
~200
customer tables covered by Postgres row-level security
24
automated cross-tenant isolation suites run in CI on every change
60 s
signed download URL lifetime, minted per request, never pre-signed into HTML
40 MB
upload cap, with the file's actual byte signature checked, not its extension
12+
password minimum, screened against known breach corpora before acceptance
1 year
maximum age of API keys and SCIM tokens, stored as SHA-256 hashes
15 min
audit event batches streamed to your SIEM, signed and cursor-tracked
3 days
business-day SLA to acknowledge a vulnerability report, with safe harbor
VERIFY, DON’T TRUST
Don’t take this page’s word for any of it.
The strongest control is the one you can test without asking us. Every account ships with the instruments to check our claims from the inside.
Open your Security Center
In the app under Settings, Security, Posture: your org's MFA coverage, audit export, and SIEM webhook setup, live, on your own tenant's data.
Run the isolation test
Create two organizations, upload a document to one, and confirm the other's session cannot read it. The denial comes from the database's row-level security, not an application error page.
Watch your own audit stream
Subscribe an audit webhook and signed, cursor-tracked batches of your org's events arrive within 15 minutes. Compare them against what your team actually did.
Test deletion end to end
Delete a contract and confirm rows and files are gone, then download the timestamped deletion certificate that the deletion wrote.
Reviewing us for your company? The security review package is one link with everything your team needs: the reading order, every document, the live verifications above, and our honest gaps.
Open the review packageARCHITECTURE
Isolation enforced by the database, not the app.
Most breaches of multitenant apps happen in application code. Ours is designed so that even buggy application code cannot cross a tenant boundary, and we test that claim automatically on every change.
Row-level tenant isolation
Every one of roughly 200 customer tables carries your organization ID, and Postgres row-level security policies enforce the boundary on every query. 24 automated cross-tenant isolation suites run in CI on every change: the failing cross-org read is a permanent regression test, not a demo.
Private file storage
Contracts live in private buckets with storage policies mirroring the same org rule. There is no public URL to any customer file, ever.
60-second signed downloads
Every file download uses a signed URL minted per authorized request and expiring in about a minute. Nothing is pre-signed into a page, so a leaked link or a saved HTML file is dead before it can be abused.
Encrypted everywhere
TLS for everything in transit; database and storage encrypted at rest. No secret is ever stored in the codebase, keys live in server-side environment variables only.
Hardened headers
HSTS, nosniff, frame-deny, and a strict Content-Security-Policy carrying a fresh per-request nonce, which is why every page renders dynamically instead of from a cache that could serve a stale policy.
Rate limiting
Authentication, upload, and AI routes are rate-limited per user and per IP, with per-key limits on the public API. In production the limiter fails closed.
IDENTITY & ACCESS
The right people, proven.
Access control that assumes credentials get phished and roles get misassigned, and limits the blast radius of both.
TOTP multi-factor auth
App-based MFA for all users with session step-up enforcement, enforceable org-wide by policy, and mandatory for every member of our own staff.
SCIM 2.0 provisioning
Okta, Microsoft Entra, or any SCIM-capable IdP provisions and deactivates users automatically, offboarding in your directory is offboarding here.
Role-based access
Owner and member roles per organization, managed by your own org owners. Sensitive actions like member management and deletions are owner-only.
Admin rights can't be self-assigned
Platform staff access lives in a separate table that no customer-facing code path can write to. There is no privilege-escalation route from a customer account.
Per-contract access control
Restrict individual contracts to named people within your own organization, need-to-know inside the tenant boundary too.
Hashed, expiring API credentials
API keys and SCIM tokens are stored as SHA-256 hashes and expire within a year. We can verify them; nobody can read them back.
Enforced SSO
Switch on Require SSO and password and magic-link sign-in are refused for your domain. Owners keep a break-glass path so a broken IdP cannot lock you out.
Session control
See every device your account is signed in on, revoke any one, or sign out everywhere else. A sign-in from a new device emails you the same minute.
Breached-password screening
New passwords need 12 characters and are checked against known breach corpora with a privacy-preserving query before they are accepted.
DATA PROTECTION
Your contracts, accounted for.
Complete accountability for every byte you give us, on the way in, at rest, and on the way out.
Upload validation
Allowed document types only, a 40 MB cap, and a file-signature check on the actual bytes, a renamed executable doesn't get in because the extension says PDF.
Full audit trail
Every view, download, create, update, and delete of contract data is logged with actor, action, entity, organization, IP, and user agent. Analyst access to your files is logged the same way, in the trail you can inspect.
Real deletion
When you delete a contract, both the database records and the stored files are removed, and deleting your organization sweeps every storage bucket. Deletion is a data path, not a support ticket.
Confidentiality scanner
Anything shared outside your organization is scanned for sensitive terms first, and external share links expire.
AI without training
AI features run against your tenant-isolated data at request time. Your contracts are never used to train models, ours or anyone else's. The full data flow is spelled out below.
Anonymized benchmarks
Benchmark aggregates are pooled and anonymized. Nothing that could identify your company, contract, or terms is ever exposed to another customer.
Audit stream to your SIEM
Signed batches of audit events push to your SIEM every 15 minutes, cursor-tracked so nothing is skipped, and owners can export the complete history as CSV any time.
Automatic security alerts
An hourly detector reads the audit trail and emails your owners when one account's downloads, exports, or permission changes look unusual.
INTEGRATION SECURITY
Connected, without becoming the weak link.
Every connector, webhook, and inbound channel is authenticated in both directions.
Encrypted connector credentials
SAM, spend, and workflow connector credentials are encrypted at rest, scoped to your organization, and used only server-side.
Verified inbound
Email-in and CLM webhooks verify HMAC signatures before anything is processed; each org's inbound addresses carry unguessable capability tokens.
Signed outbound webhooks
Events we send you are HMAC-signed with timestamped signatures, so your systems can verify us the same way we verify them.
AI DATA FLOW
Exactly what leaves, to whom, and for how long.
Written the way your team will ask it in the DPA review, because that is where this question always lands.
Nothing leaves until you act
AI runs only when a member of your org runs an AI feature. There is no background training job reading your documents.
What leaves, and to whom
The specific document text and question needed for that one run go to Anthropic (Claude), our only model provider. Nothing goes to any other AI vendor, ad network, or analytics service.
What comes back, and where it lives
The analysis returns to your tenant and is stored under the same row-level security as the document it came from.
Retention and training
Anthropic does not use API data to train models. A contractual zero-data-retention addendum is in progress and tracked on the claim ladder above until it is signed.
Attribution
Every AI run is metered and attributable to the user and organization that ran it, so your admins can see who analyzed what.
WHERE EVERYTHING STANDS
The claim ladder, including what we haven’t built.
SOC 2 is auditor-attested and GDPR has no government badge, so we mark a claim Implemented only when the code or the evidence exists. A vendor that tells you what it does not have is a vendor whose yes you can believe.
In the code, verifiable in your own tenant.
Database-enforced tenant isolation
Since day one, tested in CI on every change
TOTP MFA, step-up, org-wide enforcement
Mandatory for our own staff
Enforced SSO and SCIM 2.0
July 2026: Require SSO refuses password sign-in
Session list, revoke, sign out everywhere
July 2026, with new-device email alerts
12+ character passwords, breach-screened
July 2026
API key and SCIM token expiry
July 2026: one year maximum, hashed at rest
SIEM audit streaming and CSV export
July 2026: signed 15-minute batches
Deletion that sweeps rows and files
July 2026: org deletion clears every bucket
security.txt and disclosure policy
July 2026, with a 3-business-day SLA
DPA, subprocessor list, and terms pages
July 2026, linked below
AI runs in your audit trail
July 2026: every AI run lands in your org's audit log with actor, feature, and model
Privileged data paths under review ratchet
July 2026: any new code path that bypasses row-level security fails CI until it is reviewed into a pinned baseline
Break-glass sign-ins are audit-visible
July 2026: an owner using the SSO bypass writes auth.sso_breakglass to your audit log
Per-org IP allowlist and session policy
July 2026: owner-set CIDR allowlist, max session age, and idle timeout, enforced on every request, denials audit-logged
Deletion certificates
July 2026: every contract, retention, and organization deletion writes a durable timestamped certificate you can download
Underway now, status stated plainly.
SOC 2
Type I targeted Q4 2026, Type II after the observation window; controls implemented and mapped to evidence today, report under NDA when issued
GDPR program
DPA, subprocessors, and deletion live; records of processing being finalized with counsel
CCPA / CPRA
Privacy notice live; no sale of personal data
Anthropic zero-retention addendum
API data is already excluded from model training; the contractual zero-data-retention addendum is being formalized
We list what we haven't built so you can believe the first column.
Third-party penetration test
First engagement being scheduled; the report will land in the NDA document room
ISO 27001
Not started; SOC 2 comes first
Customer-managed keys (BYOK)
Not built
EU data residency
Not built; all data is hosted in the US today
Passkeys / WebAuthn
Not built; TOTP is the second factor today
WorkOS-brokered SAML setup
SSO works per org today; fully self-serve IdP onboarding is not built
Skip the questionnaire weeks: our standard DPA, subprocessor list, and terms are public, and the NDA document room holds the policy set and a pre-completed security questionnaire, with every access logged.
Request documents under NDASHARED RESPONSIBILITY
Who runs what, so nothing falls between chairs.
What VendorBenchmark runs
The platform and its controls.
- Tenant isolation policies and their CI test suites
- Application access control, MFA step-up, SSO enforcement
- Audit logging, SIEM streaming, and security alerting
- Upload validation and short-lived signed downloads
- Secret handling, key hashing, and connector encryption
- Incident response for the platform, with direct customer notification
What our infrastructure runs
SOC 2 Type II audited providers, listed with roles on our subprocessor page.
- Supabase: Postgres hosting, storage, encryption at rest, backups
- Vercel: application hosting, TLS termination, edge network
- Anthropic: AI model inference, no training on API data
- Provider status pages: status.supabase.com and vercel-status.com
What you control
The controls only your org can turn.
- Enforce MFA or Require SSO for your organization
- Review members, roles, and per-contract access regularly
- Rotate API keys and SCIM tokens; they expire within a year regardless
- Subscribe the audit stream to your SIEM and watch it
- Delete contracts and data you no longer need us to hold
Incident history and commitment
No customer data breach to date, as of July 2026. If that ever changes: you hear it from us directly within 72 hours of confirmation, followed by a written post-mortem, and the audit trail shows you exactly what was touched. Short-lived file links and per-request access mean the blast radius of any incident is bounded by design, not by luck.
Security is owned by a person
Security at VendorBenchmark is owned by Fredrik Filipsson, founder. Reach the security team at info@vendorbenchmark.com, or through security.txt and the disclosure policy. Vulnerability reports are acknowledged within 3 business days, and good-faith research gets safe harbor.
This page last reviewed July 15, 2026 by Fredrik Filipsson.
SECURITY FAQ
What your security team will ask.
This is the short list. The full security & data FAQ goes deeper: contract handling step by step, data lifecycle and deletion, how the AI uses your data, and the infrastructure it all runs on.
THIS PAGE, OVER TIME
A security page that doesn’t change is a launch artifact.
July 2026
Page rebuilt around evidence: the enforced numbers, a claim ladder with a Not yet column, the shared responsibility model, the AI data flow, our incident commitment, and a named security owner.
July 2026
Shipped and documented: SIEM audit streaming, session management with new-device alerts, breached-password screening, enforced SSO, API credential expiry, hourly security alerts, security.txt and the disclosure policy, and the DPA, subprocessor, and terms pages.
July 2026
Deletion hardened: removing an organization now sweeps every storage bucket, and data export includes your files, not just rows.
Bring your security team. Seriously.
The fastest deals we close are the ones where the security review happens first.